Subscription & Cancellation Policy
Last updated: 16 September 2026
We want Noreviaq subscriptions to be straightforward. This policy applies to our business subscriptions unless your checkout expressly states different terms.
The short version
- Plans are monthly rolling subscriptions.
- Your subscription renews automatically each month until cancelled.
- You can cancel at any time before your next renewal.
- There is no cancellation fee.
- There is no minimum commitment unless we clearly state one at checkout.
- After cancellation, service normally continues until the end of the period you have already paid for.
1. Monthly renewal
Your plan renews automatically each month using the payment method associated with your subscription, unless you cancel before the next renewal or the checkout clearly states a different arrangement.
2. How to manage or cancel your subscription
Choose whichever option is most convenient for you. Both routes are available to Noreviaq customers and lead to the same cancellation terms described below.
Manage it online
Use our secure Stripe Customer Portal to view your subscription, update your payment method, access invoices or schedule cancellation at the end of your current billing period.
Prefer to contact us?
Email our support team from the address associated with your subscription and include your business name. We will help with cancellation or any subscription query.
If you contact us by email, please allow reasonable processing time and avoid leaving a cancellation request until the final minutes before renewal. Once cancellation is confirmed or scheduled through the portal, future renewals will stop.
3. What happens after cancellation
Unless we tell you otherwise, your service remains available until the end of the billing period you have already paid for. We do not charge a cancellation fee.
4. Refunds
Monthly business subscription fees are normally non-refundable once a new billing period has started because service resources and work may begin immediately. This does not affect any refund or remedy required by law.
We may refund duplicate or incorrect charges and may issue another refund where we agree that it is appropriate in the circumstances.
5. Failed payments
Payment failures may be retried. If payment remains outstanding, Noreviaq may suspend service until the account is brought up to date.
6. Upgrades and downgrades
You can request a plan change through support@noreviaq.com. We will confirm the effective date and price before applying a change where confirmation is needed.
7. Future price changes
Where we change the recurring price of an existing plan, we will normally provide at least 30 days' advance notice. The new price will apply to a future renewal. You can cancel before the change takes effect.
8. Related terms
This policy should be read together with our Terms of Service and Privacy Policy.
9. Need help?
Email support@noreviaq.com.